Frequently Asked Questions - Tours & Activities
What is your cancellation policy?
Since we work with a large number of companies in Iceland, there are several different return or cancellation policies. Prior to making your booking, you need to make sure to check carefully what terms and conditions apply. Most companies offer a full refund if cancelled at least a few days before the start of the tour. It is also common practice to offer a full refund or an alternative date if weather or other unforeseen circumstances lead to a cancellation of the tour or activity you have booked.
Can I change my booking?
Many of our partner tour companies offer you to change the dates provided that there is availability and you contact them well in advance of the date of your tour. Therefore it is important to carefully read the terms and conditions for each tour, since it varies from one operator to another.
Does Ventito operate any tours?
No, Ventito only works as a platform to find the right tour for you, and to help you booking tours and activities. That is why we have partnered up with many fantastic tour companies in Iceland, so that you can pick the right ones to suit your schedule while on holiday in Iceland.
What clothes should I bring to Iceland
It very much depends on the season and what activities you want to take part in. Even if you visit in the summer, chances are that it can get really cold sometimes, and if you are planning to visit the highlands, you need to make sure you do your research in advance. Good hiking boots are always recommended, regardless of the time of year. Wear many layers of clothes so that you can adapt to changing weather. Raincoats, mittens and appropriate headwear is to be recommended any time of year.
When is the best time of year to visit Iceland?
That depends on what you would like to experience. The majority of visitors come during the summer months of June, July, August and September. However, if you like activities in the snow, hot cocoa and Christmas atmosphere, the winter is also a great time to visit. US cities such as Chicago and New York, can often be colder than Iceland in the winter months of December to February. There are also great opportunities to visit Iceland when there are fewer tourists. From January to April or October to November there are generally fewer people visiting and therefore not as crowded.
Frequently Asked Questions - Car Rental
What type of car should I rent?
That depends entirely on what you want to do while visiting Iceland. If you plan to drive around the country, where roads in the countryside can be of lesser quality than you are used to, we do highly recommend getting a vehicle with 4WD and a SUV model or larger. If you are going to go off-road, or driving so called F-roads, you will be required to rent a 4x4 vehicle (this is mandatory by Icelandic law).
Can I drop off my rental car in a different location?
In many cases, car rental companies have the option to rent your car from one location and dropping it off in a different location for a fee. Check the options and company policy when making your booking.
Why do I get to a different page when booking cars?
Since Ventito is not a car rental company, we have partnered up with www.discovercars.com to give you the best rate available in Iceland. The site brings you information on available vehicles from all of the different car rental companies to help you find the best possible deal on rental cars in Iceland!
Is it safe to drive in the countryside?
Most of the roads in Iceland are in good condition, however in some remote areas of Iceland, there are still some patches of gravel road, which requires you to slow down. During winter time, it is particularly important to be aware of possible ice on the roads, and adjust your speed according to the conditions. In order to plan your trip in the best way, it can be useful to look at sites such as https://safetravel.is/ where you can find information on the weather and conditions of roads around the country. In particular it is useful to read up on https://safetravel.is/driving for information on how to drive safely in Iceland.